Vantage is a trading name of Vantage Global Prime LLP, which is Authorised and regulated by the Financial Conduct Authority under Firm Reference Number: 590299
Regulators require licensed financial services providers to meet strict capital requirements, as well as to follow and employ internal procedures including risk management, regular staff training, financial compliance and strict auditing procedures.
If you have any complaint or regulatory question then please contact in the fist instance [email protected]
What would happen if Vantage goes bust?
In the unlikely event Vantage fails, each eligible client is protected for up to £85,000 or the equivalent of other currency.
You don’t need to do anything – the Financial Services Compensation Scheme (“FSCS”) will compensate you automatically.
The FSCS exists to protect customers of financial services firms that are unable to pay/cover for claims against them as FSCS steps in to pay compensation.
Where do you keep my money?
By law, all client money is kept in segregated Trust account with NatWest, one of the Big Four clearing banks in the UK, which means that Vantage is not permitted to use money of clients to pay for expenses. In the unlikely event NatWest goes bankrupt, your money is still safe because it is held in a Trust account, not a normal saving or current account.
If you treat me unfairly, can I complain?
Absolutely, if for any reason, you felt that we, as a company, or a member of the team has treated you unfairly and/or you have suffered loss or hardship we have a simple and clear procedure to raise your complaint directly with our internal Compliance Department. In case you are not satisfied with the resolution of your complaint we will guide you on how to raise your complaint with the Financial Ombudsman Services (“FOS”).